Privacy Policy of Instago.ai

Last updated: May 7, 2024

Owner and Data Controller:

Instago Inc

95 3rd St 2nd Floor, San Francisco, CA 94103, United States

Contact Email: privacy@instago.ai

1. Types of Data Collected

Trackers and Usage Data: Details on how users access and interact with our application.

Personal Identifiers: Such as email addresses, names, and Universally Unique Identifiers (UUID).

Interaction Data: Data provided by users through service interactions.

Location Data: Geographical information for service localization and adherence to regional regulations.

Session Statistics: Metrics related to user sessions to improve service functionality.

2. Methods of Data Collection

User Submissions: Data entered by users when registering, completing forms, or interacting with our services.

Automated Technologies: Use of cookies, logs, and other tracking technologies.

Third-Party Providers: Including analytics services and content delivery networks.

3. Purpose of Data Collection

Service Delivery: Facilitating registration, authentication, and personalized experiences.

Customer Support and Communication: Addressing user inquiries and informing users about updates or changes.

Performance Analytics: Utilizing services like Google Analytics to enhance user experience and service functionality.

Content Integration: Embedding content such as videos from providers like YouTube.

4. Third-Party Services and Data Sharing

Google Analytics 4 (Google LLC): Analyzes user behavior to drive improvements.

YouTube Video Widget (Google LLC): Enables video content on our platforms.

Intercom (Intercom Inc.): Provides user support and communication within the app.

GoDaddy (GoDaddy Inc.): Manages domain registration and hosting services.

Stripe (Stripe, Inc.): Manages payment processing services.

OVH (OVH US LLC): Provides hosting services.

Microsoft (Microsoft Ireland Operations Ltd): Provides cloud services & AI generative services.

OpenAI (OpenAI, L.L.C): Provides AI generative services.

5. Legal Basis for Processing

Consent: Users have given explicit consent for the processing of their personal data.

Contractual Requirements: Data necessary for the fulfillment of service agreements.

Legal Obligations: Compliance with applicable legal requirements.

Legitimate Interests: Processing necessary for our legitimate business interests.

6. International Data Transfers (GDPR Specific)

Personal data of users residing in the European Union may be transferred to, and processed in, the United States or other countries outside of the European Economic Area (EEA). We comply with GDPR requirements by ensuring that data transfers are protected through the use of standard contractual clauses approved by the European Commission or other suitable safeguards.

7. Data Security

We implement strong security measures to protect your personal data against unauthorized access, alteration, and misuse.

8. User Rights (Including GDPR Rights)

Access and Control: Request access to and control over their personal data.

Rectification and Erasure: Request correction or deletion of their personal data.

Data Portability: Transfer their data to another entity.

Withdraw Consent: Withdraw their consent at any time.

Lodge a Complaint: Lodge a complaint with a data protection authority.

9. Data Retention

Data is retained for as long as necessary to fulfill the purposes for which it was collected, as required by law, or to resolve disputes and enforce agreements.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices. Significant changes will be communicated through our website or via direct communication to users.